Clear customer requests
Categories, item details, pickup conditions, timing, location, and optional photos help describe the work before a provider responds.
About JunkMoveHelp
JunkMoveHelp gives customers a structured way to describe a pickup and gives local removal companies a place to respond with their own scope, price, and availability.
Why it exists
Categories, item details, pickup conditions, timing, location, and optional photos help describe the work before a provider responds.
Customers can review provider profiles alongside the proposed scope, price, and availability before choosing.
Accepted work moves through order and fulfillment states so both sides can follow the agreed marketplace job.
Requests, proposals, messages, orders, cancellations, disputes, and audit history provide context when a problem needs review.
Marketplace roles
Customers are responsible for describing the items and site conditions accurately, reviewing proposals, choosing a provider, and confirming material changes.
Learn about the customer journeyProviders are independent companies responsible for accurate business information, suitable proposals, safe operations, and completing accepted work as agreed.
Learn about the provider journeyPlain expectations
Current stage
The marketplace is deployed behind closed launch controls while final production acceptance is completed. Public registration and search indexing remain disabled until separately authorized. Customer project checkout, protected-payment claims, refunds, provider transfers, and payouts are not part of the current launch.
Review how the process works and the safety guidance before starting.